Hero Haul Resources

Movers With a Mission

Dedication. Reliability. Value.

Your Rights and Responsibilities When You Move

The Federal Motor Carrier Safety Administration’s (FMCSA) regulations protect consumers of interstate moves and define the rights and responsibilities of consumers (shippers) and household goods carriers (movers).

Hero Haul provides this booklet to provide information about your rights and responsibilities as an individual shipper of household goods. Your primary responsibilities are to ensure that you understand the terms and conditions of the moving contract (bill of lading), and know what to do in case problems arise.

The primary responsibility for protecting your move lies with you in selecting a reputable household goods mover or household goods broker, and making sure you understand the terms and conditions of your contract and the remedies that are available to you in case problems arise.

View the Rights and Responsibilities PDF

Ready to Move? Tips for a Successful Interstate Move.

The Federal Motor Carrier Safety Administration (FMCSA) of the U.S. Department of Transportation (DOT) wants to make sure you have the information you need to “Protect Your Memories. Your Money. Your Move.” from moving fraud.

View the Ready to Move PDF

Hero Haul Terms and Conditions for Moving and Snow Plowing Services

View the Moving Services Terms and Conditions

View the Snow Plowing Services Terms and Conditions

Hero Haul are proud charity partners of Houses For Warriors, supporting homeless and injured warriors with their transitional housing program. We pick up and deliver all of their furniture and house item donations, to pass forward to military veterans and first responders transitioning out of homelessness.

Visit HousesForWarriors.org for more information.

Happy Hero Haul Clients

1 2 3 4 5

Houses for Warriors

We appreciate Hero Haul for always being there for our organization. These movers pick up and deliver all of our donations to support our homeless veterans!

Houses for Warriors
Colorado

Debi

I just want to thank Andrew and Chase for doing such a great job and taking care of us. Everyone is singing your praises- saying how efficient you both were and what great people you are! Really, we are all so grateful.

Debi
Littleon, CO

Scott

Really happy to support a Veteran and his new business. Andrew is efficient, fast and careful. I am very happy with the service and will use and only refer my friends to Hero Haul!

Scott
Cherry Creek, CO

Erin

Helpful, flexible, hard working and very affordable.

Erin

Liz

They were on time and worked very effectively and quickly. Everything was packed up and moved and unpacked so quickly.

Liz

Nick

Easy to work with and did exactly what they said they would do with no extra charges. Came in under budget.

Nick

Christine and Paul

TOP NOTCH!

Andrew is so professional, friendly, thorough, responsible, caring to protect our furniture and art – everything came through unscathed!

Highly recommend their services!

Christine and Paul

Peter

Andrew and the crew met every expectation we had. Great guys, great company.

Peter

CO Shopper

This was my second move with Hero Haul. Andrew and his team did a great job both times. His prices were reasonable and he provided great communication throughout the process.

Victoria

Hero Haul is the best movers we have ever had, and that is after moving when in the military for well over 29 years. They are so great on deals, good communications, changes, and then not only being able to take things apart, pack securely and safely, load and drive, then also unload and putting things back together – all very efficiently, properly, professional and thorough… and they offer other services for additional tasks!!! Plus with this company – profits go to help veterans!!! We are very experienced in moving our whole lives – my whole family – and we are ALL beyond impressed with this company and the services they provide!!! We will undoubtedly be using them for any moving needs, or possibly additional services (i.e. putting things together), for any future needs we have they can support us with. WE RECOMMEND YOU TO HIRE THIS COMPANY!!!

Victoria

1 2 3 4 5 6 7 8 9 10

Houses for Warriors

We appreciate Hero Haul for always being there for our organization. These movers pick up and deliver all of our donations to support our homeless veterans!

Houses for Warriors
Colorado

Debi

I just want to thank Andrew and Chase for doing such a great job and taking care of us. Everyone is singing your praises- saying how efficient you both were and what great people you are! Really, we are all so grateful.

Debi
Littleon, CO

Scott

Really happy to support a Veteran and his new business. Andrew is efficient, fast and careful. I am very happy with the service and will use and only refer my friends to Hero Haul!

Scott
Cherry Creek, CO

Erin

Helpful, flexible, hard working and very affordable.

Erin

Liz

They were on time and worked very effectively and quickly. Everything was packed up and moved and unpacked so quickly.

Liz

Nick

Easy to work with and did exactly what they said they would do with no extra charges. Came in under budget.

Nick

Christine and Paul

TOP NOTCH!

Andrew is so professional, friendly, thorough, responsible, caring to protect our furniture and art – everything came through unscathed!

Highly recommend their services!

Christine and Paul

Peter

Andrew and the crew met every expectation we had. Great guys, great company.

Peter

CO Shopper

This was my second move with Hero Haul. Andrew and his team did a great job both times. His prices were reasonable and he provided great communication throughout the process.

Victoria

Hero Haul is the best movers we have ever had, and that is after moving when in the military for well over 29 years. They are so great on deals, good communications, changes, and then not only being able to take things apart, pack securely and safely, load and drive, then also unload and putting things back together – all very efficiently, properly, professional and thorough… and they offer other services for additional tasks!!! Plus with this company – profits go to help veterans!!! We are very experienced in moving our whole lives – my whole family – and we are ALL beyond impressed with this company and the services they provide!!! We will undoubtedly be using them for any moving needs, or possibly additional services (i.e. putting things together), for any future needs we have they can support us with. WE RECOMMEND YOU TO HIRE THIS COMPANY!!!

Victoria

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