FAQs

Hero Haul is a full-service, Veteran-owned moving company offering:

1. Local & long-distance moving
2. Residential & commercial moves
3. Packing & unpacking services
4. Junk removal & cleanouts
5. Donation pickups
6. Specialty item moving (safes, hot tubs, pool tables, etc.)

We handle everything from start to finish so you don’t have to lift a finger.

We are a direct mover, not a broker.

That means the same professional Hero Haul team you book with is the team that shows up and completes your move.

We service the Denver Metro Area for local moves and offer long-distance and out-of-state moves nationwide.

Yes. Hero Haul is fully licensed and insured, and we follow all DOT and FMCSA regulations for interstate moves.

Yes. We offer 0% financing options to make your move more affordable. Ask our team for details.

Every move includes our Total Home Protection Package, which covers:

1. Floor protection (Neoprene runners / Ram Board)
2. Door and stair rail protection
3. Furniture padding and shrink wrap
4. Disassembly & reassembly of beds and furniture
5. Placement of items in desired rooms
6. Trash and debris removal

We don’t just move your items, we protect your home and your peace of mind.

Yes. We offer full and partial packing services.

We can pack your entire home or just fragile items like:

1. Glassware
2. Artwork
3. Electronics

Absolutely. We place all furniture and boxes exactly where you want them, and we’ll make adjustments until it’s right.

Yes. We are trained to handle:

1. Safes
2. Pianos
3. Pool tables
4. Hot tubs
5. Large, bulky, or high-value items

Delivery timelines vary based on distance, but typically:

1. Up to 21 business days estimated delivery
2. Guaranteed delivery options available

Pricing may be based on:

1. Weight
2. Volume (cubic feet)
3. Distance and labor

We walk you through every detail so there are no surprises.

We offer valuation coverage options:

1. Released Value Protection (basic coverage)
2. Full Value Protection (premium coverage options available)

All claims must be submitted within 9 months of delivery.

Yes. Protection is a non-negotiable standard at Hero Haul.

We treat your home like it’s our own.

We recommend booking:

1. 2–4 weeks in advance for local moves
2. 4–6 weeks in advance for long-distance moves

Peak season (summer) fills up quickly.

We recommend booking:

1. 2–4 weeks in advance for local moves
2. 4–6 weeks in advance for long-distance moves

Peak season (summer) fills up quickly.

We understand life happens. Contact us as soon as possible, and we’ll work to accommodate your new timeline.